About Us

What do we do?

The Dispute Resolution Center of King County (DRC) is a nonprofit organization that has offered affordable mediation and conflict resolution services for individuals, businesses, and families in King County since 1986, including:

  • Community mediations
  • Small Claims Court mediation
  • Conflict coaching
  • Individual consultation
  • Group mediation or facilitation
  • Information and referral
  • Training

Our services are largely provided by professional mediators from the community who volunteer their time to help us resolve over 1,000
disputes a year. We conduct facilitative style, face-to-face mediation at our office at the historic Good Shepherd Center in the Wallingford
neighborhood of Seattle.

History of Dispute Resolution Centers

In 1984 the Washington State Legislature adopted the Court Improvement Act, outlining five goals for the establishment of dispute
resolution centers:

  • To stimulate the development and use of Dispute Resolution Centers as an alternative to the courts for resolving certain issues;
  • To encourage community participation in local Dispute Resolution Programs;
  • To develop structures which can serve as models for other Dispute Resolution Centers;
  • To resolve disputes within the community, and;
  • To educate the community about dispute resolution and prevention.

Since then, twenty Dispute Resolution Centers (DRCs) have been established to provide alternative dispute resolution, mediation, and
training services. DRCs are mandated to provide services independent of a clients’ ability to pay, guaranteeing that all citizens have
access to a low-cost resolution process when they can’t afford costly litigation and/or when they want to work things out directly with the
others involved. Each year, Washington’s DRCs serve over 80,000 people with the help of over 45,000 volunteer hours.

Dispute Resolution Centers have been serving Washington for over 30 years. There are currently 20 Dispute Resolution Centers in Washington serving 94% of the state’s population.

The Dispute Resolution Center of King County is a private, 501(c)(3) not-for-profit organization, authorized by RCW 7.75.

The DRC is guided by the Model Standards of Conduct for Mediators and the Washington State Uniform Mediation Act.

What clients say

This was a comfortable and successful process. We discovered additional information we were not aware of which helped us reach a fair agreement. The mediators were extremely helpful and did a wonderful job.